Cuandeoro Limited is committed to safeguarding user privacy in strict compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Irish data protection legislation.
1. Data Controller
CUANDEORO LIMITED, a company incorporated in Ireland. Email: legal@cuandeoro.ie
2. Personal Data We Collect
This website is informational. We only collect personal data when voluntarily provided (e.g., contact forms, emails). We do not collect special categories of personal data unless strictly necessary and with explicit consent.
3. Purpose of Processing
To respond to inquiries; manage pre-contractual and contractual relationships; comply with legal obligations; and protect legitimate interests.
4. Legal Basis
Consent (Art. 6(1)(a)); Contract performance (Art. 6(1)(b)); Legitimate interest (Art. 6(1)(f)); Legal obligation (Art. 6(1)(c)).
5. Data Retention
Retained only for the necessary duration, plus applicable statutory limitation periods.
6. Disclosure to Third Parties
Shared only with essential service providers (e.g., hosting, email) under data processing agreements, or authorities when legally mandated. No transfers outside the EEA without appropriate safeguards.
7. Your Rights
Access, Rectification, Erasure, Restriction, Portability, and Objection. To exercise these, contact legal@cuandeoro.ie. You have the right to lodge a complaint with the Irish Data Protection Commission (DPC).
8. Security
Appropriate technical and organisational measures are implemented; privacy by design and by default.
9 bis. Artificial intelligence assistant
Cuandeoro provides an artificial intelligence assistant by phone and on WhatsApp. The assistant identifies itself as an AI system at the start of every conversation, in line with Regulation (EU) 2024/1689. You will never be led to believe you are speaking to a person.
What we process: the content of the conversation (voice or text), your phone number and the details you provide to resolve your query or book an appointment.
Lawful basis: your consent and pre-contractual steps taken at your request (Art. 6.1.a and 6.1.b GDPR).
Outbound calls: the assistant only calls people who have expressly requested it. We make no unsolicited commercial calls.
The assistant does not decide: it informs, answers questions and books appointments. It takes no automated decisions with legal effects, and gives no legal, tax or investment advice.
Processors: hosting and email; Twilio (telephony); ElevenLabs (voice synthesis); Meta Platforms (WhatsApp); Google (analytics, only with your cookie consent).
9. Cookies
Please refer to our Cookie Policy.
10. Amendments
Cuandeoro may amend this Policy. Changes will be published with an updated revision date.